Prescriptions

Configure Prescription Details

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions is:

This will show you all your repeat medicine and dosage and you can choose the ones you need. This service also provides notification when the prescription has been printed. 

You can also:

  • Visit the practice and submit your repeat prescription request into the request box at the front of the surgery.
  • Complete online Repeat Medication Request Form.
  • By post (please provide a stamped address envelope for return

We no longer accept repeat prescription requests over the telephone or via direct email.

Has my prescription been printed?

If you require confirmation that your prescription has been printed, then please ensure your requests are submitted via NHS Wales App. The system automatically informs the patients when their request has been printed.

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the NHS Wales app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

What to do with old medicines

Take it to any pharmacy.

Do not bring them to the surgery, put it in your household bin or flush it down the toilet.

Medication Reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

You may be asked to complete the online Medication Review Screening Tool

HRT Medication Review

If you are prescribed HRT you will be prompted by the practice to complete the online HRT Medication Review Screening Tool

Prescriptions direct from pharmacy

Under the 'Common Ailments Service,' pharmacists can consult with patients and, where appropriate, provide free treatment for the minor illnesses listed below. Please contact your local pharmacy to schedule an appointment with them to discuss any of these health concerns.

  • indigestion
  • constipation
  • diarrhoea
  • piles
  • hay fever
  • head lice
  • teething
  • nappy rash
  • colic
  • chicken pox
  • threadworms
  • sore throat 
  • athlete’s foot
  • eye infections
  • mouth ulcers
  • cold sores
  • acne
  • dry eyes
  • dermatitis
  • verruca
  • back pain
  • vaginal thrush
  • oral thrush
  • scabies
  • ringworm
  • impetigo
  • ingrowing toenails

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Prescribing of benzodiazepines or any sedative medication for Fear of Flying

Bishops Road Medical Centre has taken the decision not to prescribe diazepam in cases where the there is a fear of flying. There are a number of reasons for this that are set out below.

  • Diazepam is a sedative, which means it makes you sleepy and more relaxed. If there is an emergency during the flight it may impair your ability to concentrate, follow instructions and react to the situation. This could have serious safety consequences for you and those around you.
  • Sedative drugs can make you fall asleep, however when you do sleep it is an unnatural non-REM sleep. This means you won’t move around as much as during natural sleep. This can cause you to be at increased risk of developing a blood clot (DVT) in the leg or even the lung. Blood clots are very dangerous and can even prove fatal. This risk is even greater if your flight is greater than 4 hours.
  • Whilst most people find benzodiazepines like diazepam sedating, a small number of people experience the opposite effect and may become aggressive. Benzodiazepines can also cause disinhibition and lead you to behave in a way that you would not normally. This could impact on your safety as well as that of other passengers and could also get you into trouble with the law.
  • According to the national prescribing guidelines that doctors follow (the British National Formulary, or BNF) benzodiazepines are not allowed to be prescribed in cases of phobia. Thus, your doctor would be taking a significant legal risk by prescribing diazepam for fear of flying as it is going against these guidelines. Benzodiazepines are only licensed short term for a crisis in generalised anxiety. If this is the case, you should be getting proper care and support for your mental health and not going on a flight.
  • Diazepam and similar drugs are illegal in a number of countries. They may be confiscated, or you may find yourself in trouble with the police.
  • Diazepam stays in your system for quite a while. If your job requires you to submit to random drug testing, you may fail this having taken diazepam.

We appreciate that fear of flying is very real and very frightening. A much better approach is to tackle this properly with a Fear of Flying course run by the airlines. We have listed a number of these below:

Easy Jet www.fearlessflyer.easyjet.com Tel 0203 8131644
British Airways http://flyingwithconfidence.com/courses/venues/glasgow Tel 01252 793250
Virgin https://www.flyingwithoutfear.co.uk/fear-of-flyingcourses/adult-course/ Tel 01423 714900 1252250